Websites
eParking.us Not Loading for Some Clients
We are beginning to get reports that Comcast customers are beginning to see services restored. If your facility utilizes Comcast or they are a major provider in your area, you should be seeing access to eparking.us restored. We are continuing to work with additional ISP’s to get these issues resolved and will post updates as we have them until all systems are operational.
Some users on Cox, Comcast, and T-Mobile (other providers may also be affected but have yet to be confirmed across multiple locations) may be unable to access services that rely on “eParking.us” due to an external DNS block. The domain was incorrectly flagged by a third-party CDN (Content Delivery System) provider, and we are actively working with both the ISPs and the CDN vendor to have it removed as soon as possible.
This issue may present itself as: Online payment forms failing to load during reservation prepay, Internal manual credit card entry forms not loading, or an inability to access eparking.us and related services.
Temporary workarounds, such as changing local DNS settings to Google Public DNS (Or ISP-specific DNS that circumvents their public DNS) or disabling online prepay, may restore access in some cases.
This issue is under active investigation and is our top priority.